Senior Technical Sales Specialist –

Titulo da Vaga: Senior Technical Sales Specialist

Localização: Belo Horizonte – MG

Descrição da Vaga: Detalhes da VagaEscolaridade Não InformadoSegmento Não InformadoSalário Não InformadoÁrea de AtuaçãoDiversos / OutrosO que você irá fazer

• We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work.
• Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.
• We operate in 145+ countries while proudly maintaining headquarters in New Zealand.
• The RoleReporting to the Technical Sales Lead, Mining, the Technical Sales Specialist will enhance our customer service program by providing exceptional support throughout all stages of customer interaction, from pre-purchase evaluations to assisting experienced users.
• This role involves building strong relationships by understanding customer needs and implementing effective solutions.
• Success in this role is measured by meeting revenue targets, receiving positive customer feedback, resolving technical issues effectively, and ensuring high user uptake of product upgrades.
• In this role, you will have the opportunity to:Develop revenue targets and focus on license sales, support, training, and project revenue.
• Identify and create opportunities, organize user forums, and assist in pre-sale activities.
• Provide remote and in-person technical support, conduct user health checks, and train new Project Geologists.
• Test and assess emerging products, gather customer feedback, and maintain the Closing the Gaps Process.
• Maintain customer contact, monitor satisfaction, support product upgrades, and identify business opportunities.
• Organize and host user forums to discuss what”s going on in the market and the current challenges and gather market intelligence.
• Drive growth and support customers across Latin America.
• Collaborate with the business team by setting up demos, webinars and supplying product information to prospective customers who may be evaluating our software.
• Be a ”CRM” champion by ensuring the accurate maintenance of the database and ”Closing the Gaps” process, which provides Product Management with vital market information relating to new product/feature development.
• Diversify your skills by collaborating with the software development teams to understand user needs better.
• Conduct training sessions for new Technical Sales Specialists, ensuring they are well-equipped with the necessary skills and knowledge to perform their roles effectively.
• Provide ongoing mentorship and support to junior geologists, fostering a collaborative and supportive work environment that encourages professional growth and development.
• Demonstrate best practices in project management, technical support, and customer engagement, setting a high standard for the team to follow and inspiring them to achieve their best.
• To be successful in this role, you should have:Minimum 7 years of experience in geoscience.
• Specialized knowledge in geoscience software modeling solutions, ideally including Seequents software.
• University degree in Geoscience or Geology.
• Experience in Geostatistics and Mining Operations, underground and open-pit mining operations, and the Latin American mining markets.
• Excellent knowledge of the entire mining chain.
• Advanced Portuguese and English proficiency (written and verbal), Spanish is a plus.
• Excellent interpersonal skills for building relationships within large, multi-functional teams.
• Strong business acumen, assessment, judgment, and critical thinking abilities.
• Additional InformationThe Technical Sales Specialist position at Seequent follows an office-based work schedule, requiring the employee to work in the office from Tuesday to Thursday during standard office hours.
• The remaining days of the week can be worked remotely, providing flexibility while ensuring consistent in-person collaboration and support during the core mid-weekdays.
• Posting Close Date:01/01/2024Our Commitment to Equity, Diversity, and InclusionAt Seequent, we champion the uniqueness of each individual.
• Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are.
• If you require accommodation during our recruitment process, please let our Talent Acquisition team know.
• We are here to ensure a fair opportunity for all.
• Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don”t meet every requirement.
• Please don”t count yourself out if you dont tick every box.
• We are committed to hiring a diverse team and encourage individuals of all backgrounds and abilities to apply.
• Thank you for considering us as your potential employer; we”re excited to see what you can bring to our team!Benefits of being a Seequenteer and why youll love being on our team.
• We aspire to be pioneers of positive change in the way organisations work with the underground.
• We work collaboratively, stay curious, make change happen and have a global impact.
• We bring our authentic selves to work and are enthusiastic about what we do.
• Plus, you can expect great benefits; these benefits are unique to each location Seequent resides in.
• Please ask your Talent Acquisition Specialist.
• If this posting gets you excited about joining Seequent, please apply now!How to applyIf this sounds like the role for you, apply today with a covering letter and CV.
• #J-18808-Ljbffr

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